Lecture # 10 "Knowledge Transfer & Sharing"

Knowledge Transfer:  Knowledge transfer is the transfer of knowledge from one part of the organization to another. Like knowledge management, knowledge transfer seeks to organize, create, capture or distribute knowledge and ensure its availability for future users.

Fundamentals Of KT:

·         Must be an integral part of a learning organization.

·         Conveying the knowledge of one source to another source and the suitable use of the broadcasted knowledge.

·         The Goal of KT is to promote knowledge sharing, increase collaboration and networking.

·         Sources: knowledge bases, experts, etc.

·         Media: LAN, secure/insecure lines, encrypted/plain text, etc.

·         Consumers: another application, a manager, a customer, etc.

Guidelines of successful KT & Sharing:

·         Building an feeling of Trust inside the Organization.

·         Collaboration & Cooperation.

·         Creating the Culture to house change.

·         Reasoning before Processing.

·         Knowing how the Organization handles Mistakes

·         Doing is better than Talking

·         How Management view and reward Knowledge Transfer

·         Determine Employee Job Satisfaction

Employees Vocational Needs:

·         Ability Utilization

·         Advancement

·         Level of Achievement

·         Level of Creativity

·         Compensation

·         Independence

·         Authority (supervision)

·         Level of responsibility

·         Recognition

·         Status

·         Job Security

·         Variety

·         Work conditions

Strategies of Knowledge Transfer:

·         Collective Sequential Transfer

·         Explicit Inter-team Transfer

·         Tacit knowledge Transfer

Role Of Internet in Knowledge Transfer & Sharing:

·         Accommodates knowledge swap and communication

·         Permit sending messages to multiple persons concurrently

·         Offers a variety of services

·         Incorporate systems and networks